TEXT SOLUTIONS FOR YOUR BUSINESS
Hospitality | Food Services | Healthcare | Moreā¦
Instant Feedback And Customer Sentiment Monitoring, Automated Guest Services
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2M+ Messages sent to 1K+ Locations and counting.
Hospitality
Automate guest services with text messaging for guest requests, check-in/out, reviews and promotions.
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Food Services
Improve food services with text messaging to gather and react instantly to customer feedback.
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Analytics
View reports and track customer trends. Monitor customer sentiment with our A.I. scanner
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"Positive online reviews increased 200%"
"ChattBack offers our guests a simple mobile concierge
and automates many tasks for our guest services team. We have seen our Trip Advisor ranking steadily increase."
Director of Guest Services
DISNEY WORLD SWAN & DOLPHIN RESORTS
"Student satisfaction increased 150%"
"We use ChattBack across 100s of our University restaurants for feedback on student food plans.
Student retention and satisfaction scores have been outstanding."
Director of Marketing
CHARTWELLS UNIVERSITY DINING SERVICES